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Terms of Service

Welcome to TShirtsThatTellTestimonies! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

• Business Name: TShirtsThatTellTestimonies
• Contact Email: kelleycreationsco@gmail.com
• Business Model: Print-on-demand apparel and merchandise

3. Products and Services

3.1 Product Description

• We offer custom-designed apparel and merchandise through a print-on-demand model
• Products are manufactured and shipped by our fulfillment partner, Printify
• All products are made to order after purchase confirmation
• Product images are mockups and actual products may vary slightly in appearance

3.2 Product Availability

• All products are subject to availability
• We reserve the right to discontinue products at any time
• Product specifications, colors, and sizes may change without notice

4. Ordering and Payment

4.1 Order Process

• Orders are processed through our secure payment system powered by Stripe
• Payment is required at the time of order placement
• All orders are subject to acceptance and verification
• We reserve the right to refuse any order for any reason

4.2 Pricing

• All prices are displayed in USD and include applicable taxes
• Shipping costs are calculated separately and displayed before checkout
• Prices may change without notice
• We are not responsible for any pricing errors on our website

4.3 Payment Processing

• Payments are processed securely through Stripe
• We accept major credit cards and debit cards
• Payment must be authorized before order fulfillment begins
• Failed payments may result in order cancellation

5. Shipping and Fulfillment

5.1 Processing Time

• Orders typically take 2-7 business days to produce
• Processing times may vary based on product type and order volume
• Rush orders are not available due to our print-on-demand model

5.2 Shipping

• Shipping is handled by Printify and their fulfillment centers
• Shipping times vary by location and shipping method selected
• Tracking information will be provided when available
• We are not responsible for shipping delays caused by carriers or weather

5.3 Shipping Addresses

• You are responsible for providing accurate shipping information
• We cannot redirect packages once they have shipped
• Additional fees may apply for address corrections

6. Returns, Exchanges, and Refunds

6.1 Return Policy

Due to the custom print-on-demand nature of our products:

• Returns are only accepted for defective or damaged items
• Returns must be requested within 30 days of delivery
• Items must be in original condition with tags attached
• Customer is responsible for return shipping costs unless item is defective

6.2 Exchanges

• Exchanges are available for defective or incorrect items only
• Size exchanges are not available due to custom production
• Color exchanges are not available unless the item was incorrectly printed

6.3 Refunds

Refunds will be processed for:

• Defective or damaged products
• Items significantly different from description
• Lost packages (after investigation with carrier)
• Order cancellation before production begins

7. Intellectual Property

7.1 Our Content

• All designs, logos, and content on our website are our intellectual property
• You may not reproduce, distribute, or create derivative works
• Product designs are for personal use only

7.2 User Submissions

• Any content you submit (reviews, comments) becomes our property
• You grant us permission to use submitted content for marketing purposes
• You warrant that submitted content does not violate any third-party rights

8. Prohibited Uses

You may not use our website for:

• Any unlawful purpose or to solicit unlawful acts
• Violating any international, federal, provincial, or state regulations or laws
• Infringing upon or violating our intellectual property rights
• Submitting false or misleading information
• Uploading viruses or other malicious code
• Attempting to gain unauthorized access to our systems

9. Disclaimers and Limitation of Liability

9.1 Disclaimers

• Products are provided "as is" without warranties of any kind
• We do not warrant that products will meet your specific requirements
• Color accuracy may vary due to monitor differences
• Sizing may vary slightly due to manufacturing tolerances

9.2 Limitation of Liability

• Our liability is limited to the purchase price of the product
• We are not liable for indirect, incidental, or consequential damages
• Some jurisdictions do not allow liability limitations, so this may not apply to you

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices.

11. Third-Party Services

11.1 Printify

• Order fulfillment is handled by Printify
• Printify's terms and policies may also apply to your order
• We are not responsible for Printify's actions or failures

11.2 Stripe

• Payment processing is handled by Stripe
• Stripe's terms of service apply to payment transactions
• We do not store your payment information

12. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the United States. Any disputes related to these Terms will be subject to the jurisdiction of the courts of the United States.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Termination

We reserve the right to terminate your access to our website at any time, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account.

16. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website after changes constitutes acceptance of the new Terms.

17. Contact Information

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.