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Privacy Policy

This Privacy Policy describes how TShirtsThatTellTestimonies ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and purchase our products.

1. Information We Collect

1.1 Information You Provide

• Order Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit card information is processed securely through Stripe and is not stored on our servers
• Contact Information: When you contact us through our contact form, we collect your name, email, subject, and message
• Account Information: If you create an account, we collect your username, email, and any profile information you provide

1.2 Information Automatically Collected

• Usage Data: Pages viewed, time spent on pages, click-through rates
• Device Information: Browser type, operating system, device type, IP address
• Cookies: We use essential cookies for site functionality and caching

2. How We Use Your Information

2.1 Order Processing

• Process and fulfill your orders through our print-on-demand partner, Printify
• Send order confirmations and shipping notifications
• Handle customer service inquiries
• Process payments securely through Stripe

2.2 Communication

• Respond to customer inquiries and support requests
• Send important updates about orders or policies
• Provide customer service and technical support

2.3 Website Improvement

• Analyze website usage to improve user experience
• Optimize product offerings and website performance
• Cache product information for faster loading times

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We share information with trusted third parties who help us operate our business:

• Printify: Order details and shipping information for product fulfillment
• Stripe: Payment processing (they handle all payment card information securely)
• Email Service: Contact form submissions are sent via Gmail SMTP

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

• Payment information is processed securely through Stripe's PCI-compliant infrastructure
• We use HTTPS encryption for all data transmission
• We implement appropriate technical and organizational security measures
• We do not store credit card information on our servers
• Contact form data is transmitted securely via encrypted email

5. Data Retention

• Order Information: Retained for 7 years for accounting and legal purposes
• Contact Form Data: Retained until the inquiry is resolved
• Website Analytics: Aggregated data retained indefinitely for business insights
• Cache Data: Product information cached for 15 minutes for performance

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)

7. Cookies and Tracking

We use the following types of cookies:

• Essential Cookies: Required for website functionality, including session management
• Performance Cookies: Help us understand how visitors interact with our website
• Caching: We cache product information to improve page loading speed

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. International Users

Our services are primarily intended for users in the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us